5-year Limited Warranty
One Source Cabinets, LLC hereby warrants that all cabinets manufactured, assembled, finished and or any combination of the same by One Source Cabinets, LLC shall carry a 5-year limited warranty from the date of purchase. This warranty only covers the material and workmanship of the cabinets sold and their components and does not cover the labor, return costs, or time to replace or repair any warrantable items. One Source Cabinets, LLC will not be responsible for removal or reinstallation of any warrantied items that were not directly installed by One Source Cabinets LLC.
Warrantied items must be delivered to the One Source Cabinets, LLC regional warehouse where purchased for assessment at the expense of the customer. One Source Cabinets shall use its sole discretion as to either repair or replace warrantied item(s) to industry standards. If the item(s) are not warrantable due to other circumstances not related to normal use, the item shall be returned at the expense of the customer. The warranty will be voided due to improper handling, modification, or improper installation of the cabinets. Warranty will also be voided for any items with exposure to an uncontrolled residential or commercial environment with excessive heat or cold temperature, moisture, smoke, sunlight or improper cleaning materials.
Note* Subtle changes will occur in wood products over time, including stain and paint discoloration or fading. This is to be considered a natural reaction of wood and finish and will not be covered by warranty. Also, wood will expand and contract causing joints to expand and doors to have some warping. Warping will, under defined limitations, be considered the natural reaction of wood products and not covered under warranty. Warping greater than 3/16” from top to bottom is covered.
Gaps in the doors are normal and gaps no greater than ¼” between doors are considered normal.
If a return or warranty becomes impossible because of cabinet line discontinuation or obsoleteness, One Source Cabinets, LLC will offer the most similar product to the returned item. Under these circumstances, this will be the only option given for replacement. Obsolete items will not be a guaranteed replacement.
Under no circumstance will One Source Cabinets allow for return of any custom or modified material, which includes any and or all non-stocking painted or stained material(s).
All sales are final. There is a 15% Restocking Fee for all unused trim/accessory pieces and Flat-packed cabinets. There is a 25% restocking fee on any and or all assembled stock cabinets authorized for return, all non-stocking cabinets are not returnable. All returns must be in their original protective packaging with no damage, marks or scratches present. The buyer has 10 business days from the day of their order(s) being delivered or picked up from our Mesa, AZ. or Colorado Springs, CO. facility to request return of the item(s).
No Cash/Card Refund is given, In-Store Credit will be issued to the account for any and or all returns.